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A person with flexibility skills:

  1. adaptable and open-minded, embracing change and adjusting to new circumstances.
  2. They possess the ability to quickly learn and apply new information, seamlessly transitioning between different tasks and roles.
  3. Flexible individuals exhibit resilience, effectively coping with unexpected challenges and bouncing back from setbacks.
  4. With flexibility skills, individuals thrive in dynamic environments, effectively collaborating with diverse teams and embracing evolving opportunities.

What is Flexibility?

Flexibility in the workplace means being able to quickly adapt to new circumstances as they arise. An employee who is flexible can change the plans to navigate or overcome unanticipated obstacles. An employer can encourage this way of thinking by giving employees the freedom to choose how they work—including their own schedules and work locations, things that can be supported by flexible offices. 

This is especially important in fast-moving and dynamic industries, where the ability to respond to unpredictable events and changing expectations is a valuable asset for employers and employees alike.

Adaptable and open-minded

Quick learner


Effective collaborator

Example of practical training for flexibility: Tea break

This is one of the funniest exercises to minimize resistance. In this exercise, the participants need to taste their drinks in two different areas. Here are the rules to follow:

TIME: 5-10 minutes

PARTICIPANTS: 4-6 members per team

MATERIALS: A cup of tea or any other drink for each participant


Start by dividing the employees into small teams. Then, provide a cup of tea or any other drink to each team member. Now, ask them to taste their drinks. Then, invite them to come outdoors with their drinks. At last, instruct them to have their drinks and see if there is any change in taste or feel.

Question to ask to the employees:

This are some questions to ask to the employees to see their level of adaptability and to train them about this specific soft skill.

  • When you drink tea coming outdoor, did you notice any change in the taste or feel? Please explain.
  • Where did you enjoy drinking your tea the most – inside the room or outside? Why?
  • What lesson will you bring to your work from this activity?

In this way the evaluator will know the level of flexibility of the employees and can think about improving it or not with more exercises.